���������

• • Benefit-eligible employees working a minimum of 20 hours per week
  • Temporary employees who meet the hours worked requirement (check with or visit the temporary employee webpage)
  • Dependents (spouse/Financially Interdependent Partner (FIP) and child(ren)). Dependents can only be enrolled in the same plan as the employee.

New Benefit-eligible Employees 

• • Review the new employee webpage
  • 30 day deadline from hire date to enroll or opt out
  • If no form submitted, defaulted into Basic medical, Basic dental, and vision for employee-only coverage

Current Benefit-eligible Employees - Life Event

• • Review the qualifying life events page 
  • 30 day deadline from live event (60 days for birth or adoption)
  • Late forms not accepted

Temporary Employees

• • Check with
  • Visit the temporary employee webpage.

• • • Every employee is on a 26 pay period (12 month) deduction schedule for their benefits
    • Employees who work less than 26 pay periods in a fiscal year (9, 10, and 11-month employees) will accrue arrears on missed deductions during the time they are off-contract or otherwise experiencing leave without pay
    • Review the FAQ below to understand what arrears are and how they apply

Viewing the Arrears Balance
Employees can view arrears balance at any time on  by clicking on "Employee Service" > "Benefits & Deductions" > "Arrears Balance."

• University covers 82% of the net cost
• Employees cover the remaining 18% of the cost (this is the biweekly premium)
• The biweekly premiums are in effect from July 1 to the following June 30 each year

Premera 

1-800-722-1471 |  Sign into and send a secure email

• Issues logging into Premera Portal
• Confirm prior authorizations
• Medical travel

TouchCare

1-866-486-8242 | assist@touchcare.com

• Comparing UA medical plans for the best option medically/financially
• Price comparisons for services (like an x-ray)
• Assistance with medical billing - general questions on bills, advocacy with Premera on incorrect bills, etc.

UA Benefits Team

• ua-benefits@alaska.edu
• (907) 450-8242
• Meet with Us

Covered at No Cost on All Plans

Covered at a Set Percent on All Plans After Deductible is Met

• In-network: 80% covered
• Out-of-network: 60% covered

Covered at a Set Percent on All Plans After Deductible is Met

• In-network: 80% covered
• Out-of-network: 60% covered

Covered at a Set Percent on All Plans After Deductible is Met

• In-network: 80% covered
• Out-of-network: 60% covered

Covered at a Set Percent on All Plans After Deductible is Met

• In-network: 80% covered
• Out-of-network: 60% covered

Available on All Plans

• Doctor On Demand - Video chat with a doctor for urgent care when sick, or for preventive health and chronic condition care. Get started with Doctor on Demand by visiting the .
• Local Telehealth - Speak to an in-network provider via the telehealth services offered through the specific provider's office
• 24-Hour NurseLine - Speak to a registered nurse for non-emergent situations via the number on the back of the Premera member ID card
• myCare è���������� (unavailable after 1/1/25) - Securely chat with a dedicated doctor. Download the app on or visit the 

Covered at a Set Percent on All Plans After Deductible is Met

• In-network: 80% covered
• Out-of-network (hospital): 80% covered
• Out-of-network (free-standing): 60% covered

Covered at a Set Percent on All Plans After Deductible is Met

• In-network: 80% covered
• Out-of-network (hospital): 80% covered

TalkSpace

• Available to employees and covered dependents on a UA Choice Health Plan
• Connect to therapists and psychiatrists by video, phone call, and text
• Cost is about the same for about the same cost as an in-person visit

To access TalkSpace:

• Sign up for Talkspace at 
• Get matched with a therapist
• Start messaging right away

Brightline

• Available to employees and covered dependents on a UA Choice Health Plan
• For children experiencing stress, depression, anxiety, or navigating tough transitions
• For parents interested in resources a parent or caregiver
• Access to confidential video visits with licensed clinicians, coaching programs, resources, and access to a coach

To access Brightline:

• Sign up at 
• Create an account and access premium Connect+ membership
• Answer a few questions to get the right care
• Schedule first appointment
• Reach out directly to the Brightline team with questions at 1-888-224-7332

Boulder Care for Opioid Use Disorder

• An estimated 2.1 million people in the U.S. have an opioid use disorder (OUD)
• Only 17.5% of people who need substance abuse treatment receive it
• The most cited reasons for not seeking treatment are
  • Time off work
  • Affordability
  • Finding a provider
  • Stigma
• Boulder Care is delivered through video visits and messaging
• Patients work with a team of specialists over an easy-to-access, secure and robust telemedicine platform, to receive individualized private care

To access BoulderCare:

• Get connected with a professional today by visiting 

Omada

• Physical therapy for joint and muscle health 
• Log in to Premera's MyCare app to connect with in-network providers with Omada

Livongo - Powered by Teladoc

• Offered at no cost to University employees and covered dependents who are enrolled in a UA Choice Health Plan and meet the criteria for the program(s).
• Provides support and medical supplies for diabetes, diabetes prevention, hypertension, and weight loss.
• Visit the to join now!

Prenatal Care

• Pregnancy, childbirth, and related conditions are covered on the same basis as any other condition for all female members. 
  • Screening and diagnostic procedures during pregnancy
  • Related genetic counseling when medically necessary
  • Medically necessary services and supplies related to home births
  • Inpatient hospital services for up to 48 hours after a vaginal birth and 96 hours after a cesarean birth
• Preventative services include:
  • Breastfeeding counseling, including hospital-grade breast pump rental if medically necessary
  • Maternity diagnostic screening
  • Screening for gestational diabetes
  • Purchase of a standard electric breast pump

To access Prenatal Care:

• Call the 24-Hour NurseLine at 1-800-841-8343

BestBeginnings 

• Free app that engages expecting parents from pregnancy through newborn care with personalized tools and support
• Offers resources to support emotional and mental health before and after the baby is born
• Review maternity information with personalized milestones
• Create a custom birthing plan
• Set reminders for appointments, medications, exercise, and more
• Get alerts on pregnancy-related issues and talk to Premera’s maternity specialists
• One-touch access to Premera’s 24-hour NurseLine, Find a Doctor, and other health plan resources
• Continue to use BestBeginnings after the baby is born. Track baby’s growth, feedings, and diaper changes.

To access Best Beginnings:

• Text BABY to 29094 and download BestBeginnings
• Register using Premera member ID number
• Enter baby’s due date to start exploring

Medical Access Travel (Air-to-Surface; Inside or Outside ���������)

• Available to employees and covered dependents on a UA Choice Medical Plan
• Travel within or outside è���������� (to nearest in-network provider) when care or diagnosis needed and there are no local providers
• Up to three (3) round trips via air 
• Airfare is paid for by member and reimbursed via medical claim form
• Only cost of airfare reimbursed (no meals, hotels, etc)

• Benefit is limited to the patient only unless the patient is a minor under the age of 18. A minor can be accompanied by a parent or guardian.

To access Medical Access Travel:

• Call Premera's customer service at 1-800-364-2994

Elective Procedure Travel (Outside ���������)

• Available to employees and covered dependents on a UA Choice Medical Plan
• Travel outside of è���������� for certain elective procedures as a cost savings measure
• Available for wide variety of elective procedures but does not include office visits, routine care, or dental care
• Travel and accommodation concierge services through dedicated phone line and service unit
• Care coordination and problem solving between case managers and customer support
• Steerage to high-value, lower-cost providers

To access Elective Procedure Travel:

• Call Premera's customer service at 1-800-364-2994

Centers of Excellence (COE) Travel (Outside ���������)

• Available to employees and covered dependents on a UA Choice Medical Plan
• Travel outside of è���������� for certain specialty procedures as a cost savings measure
• Air travel for employees and a companion, black car services from the airport to hotel, and lodging at a select Virginia Mason hotel (up to IRS limits).
• Partnered with Virginia Mason Medical Center in Seattle to deliver better patient outcomes at affordable prices
• Enhanced support services for certain specialty procedures
  • Total joint replacements (knee & hip)
  • Spine surgeries
  • Gynecological procedures
• Bundled payment arrangements for eligible specialty medical procedures which include:
  
  • Pre-surgical consultations and related services
  • Hospitalization, surgery, and related inpatient care
  • Post-surgical checkups

• Employee cost shares (deductible and coinsurance) waived (except the HDHP which can’t be waived)

To access COE Travel:

• Call Premera's dedicated COE customer service line at 1-800-995-2420